Collective rewards changed on 10 September 2026. Your reward is now a credit off your bill rather than a
set dish. Your points balance carries across in full, and any coupon already issued to you keeps its original conditions.
The points needed and the minimum bill have changed — the terms
set out the detail. If this has affected points or a reward you had already earned, email
hello@meantime.com.au and we'll work it out with you.
How it works
Three steps. That's it.
1
Join Collective
Join online, scan the QR code at your table, or ask our team next time you're in.
2
Earn points
Tell us you're a member before you pay. 1 point for every dollar you spend, with one account across both venues.
3
Take it off your bill
Spend your points on a fixed credit off your total. Minimum bill amounts apply.
The rewards
What you're working towards
200 pts
$10 off your bill on bills of $30 or more
500 pts
$30 off your bill on bills of $90 or more
Your credit comes off the bill. It doesn't need to match the price of a particular dish or drink. One reward per bill — see the terms for eligibility and exclusions.
Earn points faster
Bonus points
Join Collective+50
Refer a friend, once they've eaten with us+100
Members also get
First word on the good stuff
Where you've opted in, we'll share advance news of one-off dinners, events and member invitations at both venues before they go public.
"The difference between a restaurant with a loyalty card and a community you actually want to be part of."
Frequently asked
The fine print (there isn't much)
Is membership free?
Yes. No fees, no card to carry — we look you up by your name or mobile when you pay.
Does it work at both venues?
Yes. One account — points and rewards work at Hamilton and The Entrance.
How do I use a reward?
Tell the team before you pay and ask to use an available reward. It comes off the bill, subject to its qualifying spend.
Why is there a minimum bill?
Each credit has a qualifying spend: $30 or more for $10 off, and $90 or more for $30 off.
What earns points?
Eligible food and drink spending, after any discount. The terms set out what doesn't earn points.
How do I check my balance?
Scan any QR code in-venue, sign in online, or just ask our team.
When do points appear?
After the completed sale is processed. If points seem to be missing, contact us with your receipt and we'll sort it out.
Can I use two rewards at once?
One reward per bill. Save the other for your next visit.
When are points deducted?
When you claim a reward and its coupon is issued. A claimed coupon is separate from your remaining points balance.
Do points expire?
After 12 months without earning or redeeming. We'll send a reminder before they do, where we have an email address for you.
How do I unsubscribe from emails?
There's a link at the bottom of every marketing email we send. You'll still earn points — you just won't hear from us unless you're in the venue.